Welcome to Gahnaz! We’re committed to delivering a smooth and delightful shopping experience. Please review our shipping and delivery details below:
📦 Shipping Policy
- We offer free shipping on all orders over ₹499.
- Orders are usually dispatched within 24–48 hours of confirmation.
- Dispatch time may vary depending on the product or time of order.
- You will be informed promptly if there are any delays.
🚚 Delivery Policy
- We aim to deliver your order within 5-8 working days from the date of dispatch.
- Delivery time depends on your location and any unforeseen circumstances.
- In case of delays, we’ll update you as soon as possible.
💰 Delivery Charges
- Free shipping is available on all orders over ₹499.
- Any shipping charges will be communicated to you before you place your order.
⚠️ Unusual Circumstances
Sometimes, delays may occur due to reasons beyond our control (e.g., bad weather, transport issues). In such cases:
- We’ll notify you immediately.
- A new estimated delivery time will be provided.
❌ Failed Delivery Policy
If a delivery fails due to:
- Incorrect or incomplete address.
- Recipient not available.
- Package refused.
- Courier partner error.
The package will be re-shipped to you at your expense.
🗓 Working Days
- Monday to Friday (excluding weekends and public holidays)
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Thank you for choosing Gahnaz! 💛
We’re always here to help you shine.
