Welcome to Gahnaz! We’re dedicated to delivering exceptional service. To help you understand our shipping and delivery process, please take a moment to review our policy below.
Shipping Policy
- We offer free shipping on all orders.
- Orders are typically dispatched within 24-48 hours of receipt.
- Dispatch times may vary depending on the product ordered and the time of day the order is placed.
- We will keep you informed of any delays that may occur.
Delivery Policy
- We aim to deliver your order within 5-8 working days from the date of dispatch.
- Delivery times may vary depending on the location of your delivery address and any unusual circumstances beyond our control.
- In case of any delay, we will inform you as soon as possible.
Delivery Charges
- Free shipping is available on all orders over ₹499.
- Any shipping charges will be communicated to you before you place your order.
Unusual Circumstances
- We strive to ensure timely delivery, but unusual circumstances beyond our control (e.g., adverse weather conditions or transportation disruptions) may cause delays.
- In such cases, we will inform you of any delays and provide an estimated delivery time.
Failed Delivery Policy
In the event of a failed delivery due to:
- Incorrect or incomplete shipping address
- Absence of the recipient
- Refusal to accept the package
- Delivery partner error
The package will be re-shipped to you at your expense.
Important Notes
- Working days: Monday to Friday (excluding Saturday, Sunday, and public holidays).
- Stay updated on our latest news, promotions, and offers by signing up for our newsletter.
Thank you for shopping with us!
